Google NewsAmazon axed more than 100 customer service managers in CEO Andy Jassy's latest job cuts  Yahoo FinanceFrontier Airlines updates fares, brings back phone customer service  USA TODAYAmazon layoffs hit customer service representatives  QuartzThis Floating Hotel Boasts 100% Perfect Guest Reviews  ThrillistVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceNTTA customer service, Tarrant County district clerk spar over mistaken charge  The Dallas Morning News24 customer experience misconceptions debunked  MarTechHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunch


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